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| Where to post questions about the forum software? - Page 1 | |
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| Posted: Mon Dec 31st, 2012 15:46 |
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1st Post |
Eric
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I am unsure where we are supposed to post questions about the software? Is there a section we should use? I wonder if others using an iPad experience this issue..... When logged into the forums, if I click the My Albums button it takes me to a home page in my Gallery. In the top right it says "log out" from which I infer I am stil logged in.I then click on Photos and my photo thumbnails show. In the top right corner it now says "log IN". Why? I haven't logged out? Without re-inputting my name and password I can't edit my photos....despite being still " logged in" to the forum (if I return to the forum section) Its as if it's treating the two parts as discrete sites? Personally...I would rather see this anomaly resolved than more buttons.
____________________ Eric |
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| Posted: Mon Dec 31st, 2012 16:03 |
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2nd Post |
Robert
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Good point Eric. It does need a section for that. There is a moderators section which is used to discuss issues and running arrangements but nothing similar for members. Regarding your problem, it sounds exactly like what we had when the gallery first started, I think it was Ken who had a lot of problems along this line. JK is your man, I don't think there is an issue at the forum/gallery end, I seem to remember it needed the permissions or cookies flushing or re-setting. I think when this first arose it was posted in the gallery comments section
____________________ Robert. |
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| Posted: Mon Dec 31st, 2012 17:06 |
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3rd Post |
Eric
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Robert wrote: Good point Eric. It does need a section for that.Ok - that's ringing a bell! I seem to recall JK recommended a procedure, but flushing out all the cookies etc didn't solve it. Not really a big issue. I couldnt remember the password, so had to power up the desktop, with the saved password, to do the album editing. You may then want to move this to the Gallery section? 
____________________ Eric |
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| Posted: Tue Jan 1st, 2013 03:41 |
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4th Post |
jk
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I have just created a new sub-forum and moved the thread there.
____________________ Still learning after all these years! https://nikondslr.uk/gallery_view.php?user=2&folderid=none |
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| Posted: Tue Jan 1st, 2013 05:00 |
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5th Post |
Robert
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Thanks JK.
____________________ Robert. |
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| Posted: Tue Jan 1st, 2013 07:44 |
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6th Post |
jk
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Eric can yo show a screen shot of your ipad screen when you get to Gallery. Do you mean My Gallery link in the left menu? You said My Albums I dont have that. If I click My Gallery it takes me to the top level of my gallery and shows me logged in, with a Logout option. I can also load an image from my ipad to an album. Might need some detail on this as we have ipad and the gallery in play here both of which make it are more difficult to track as they are not on the main forum even and also I dont know my way around the internals of the ipad file structure. Today I noticed on my ipad that all my favourites are gone :-(
____________________ Still learning after all these years! https://nikondslr.uk/gallery_view.php?user=2&folderid=none |
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| Posted: Tue Jan 1st, 2013 09:13 |
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7th Post |
Eric
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jk wrote: Eric can yo show a screen shot of your ipad screen when you get to Gallery.Sorry JK, I meant My Gallery. As you say, when this is clicked I get a header with 'Log out' at the extreme right. So I AM still logged in at this stage. If I click on the My Photos at the left end of this header it opens a series of thumbnails...with another header. At the right end of THIS header it says 'Log IN'. So I am not logged in on this page.If I try to edit any of these photos it won't allow me...because I am not logged in! In fact, if I select any of the left end options (my photos, albums, favourites ..even Home!) the pages show me as logged out. When I follow this procedure in Firefox on the PC my log in is retained through all stages of the Gallery. I've flushed out all the cookies and reset the password. WhenI relogged in I had the same anomaly. I have now additionally logged in at this secondary stage and I will let you know if it reverts to the logged out condition. It's not a problem...just a bit irritating having to log in twice.
____________________ Eric |
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| Posted: Tue Jan 1st, 2013 09:48 |
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8th Post |
jk
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Eric wrote: jk wrote:OK so this is a specific problem on the iPad and not for your account in general.Eric can yo show a screen shot of your ipad screen when you get to Gallery.Sorry JK, I meant My Gallery. I have had similar problems on other fora but obviously I have no sight of what is happening. It seems to me that this is an iPad problem whereby it doesnt keep the log-ins and permissions stored. I have a similar problem on the BBC site with my iPad. I have an account so I can comment on articles. On the iPad I have to log in every time even though I have tried to clear down cookies, permissions, saved logins etc. I dont understand why these differences should happen as it is an inconsistency that I dont seem to be able to track to a root cause.
____________________ Still learning after all these years! https://nikondslr.uk/gallery_view.php?user=2&folderid=none |
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| Posted: Tue Jan 1st, 2013 10:12 |
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9th Post |
Eric
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jk wrote: Eric wrote:Hmmm.....I don't seem to have this issue on BBC or other sites....just on here. (as far as I know) But don't worry about it...its a minor irritation.jk wrote:OK so this is a specific problem on the iPad and not for your account in general.Eric can yo show a screen shot of your ipad screen when you get to Gallery.Sorry JK, I meant My Gallery. I've now deleted my 2012 photos, so its not an issue.
____________________ Eric |
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| Posted: Mon Nov 7th, 2016 09:23 |
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10th Post |
jk
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I think that you need to reset the cookies for the gallery and make sure that the password is the same between gallery and forum. It should be so you get passed between the two. I have actually raised a ticket about this before and the software supplier did a test and said that everything was working correctly. I occasionally find I need to login to the Gallery other times not. So I think it may be an occasional glitch. Unless it is reproducible it is impossible to track down and fix.
____________________ Still learning after all these years! https://nikondslr.uk/gallery_view.php?user=2&folderid=none |
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| This is topic ID = 454 Current time is 09:01 | Page: 1 2 3 4 5 6 | |
| Nikon DSLR Forums > All about Nikon DSLR Forum > Questions about the Forum software > Where to post questions about the forum software? | Top | |
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