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Posted: Sun Aug 18th, 2013 06:18
 
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Eric



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I currently have a slightly jaundiced view about tech help people.

I've been having an irritating problem with some new software on a new laptop. To make matters worse the op system is new to me as well. So I haven't been able to identify which is causing the problem.

I contacted the software tech support with what I thought was as clear and succinct description of the problem. The answer I got back was to another question.... I never asked!! Trying to get them OFF their mindset now is proving impossible. They think in straight lines.


So before talking to Nikon make sure you can clearly identify the issue without TC, zoom lens, auto ISO...or whatever. In fact it might be worth doing a reboot of the camera and trying again.



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Posted: Sun Aug 18th, 2013 08:05
 
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jk



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Eric wrote: I currently have a slightly jaundiced view about tech help people.

I've been having an irritating problem with some new software on a new laptop. To make matters worse the op system is new to me as well. So I haven't been able to identify which is causing the problem.

I contacted the software tech support with what I thought was as clear and succinct description of the problem. The answer I got back was to another question.... I never asked!! Trying to get them OFF their mindset now is proving impossible. They think in straight lines.


So before talking to Nikon make sure you can clearly identify the issue without TC, zoom lens, auto ISO...or whatever. In fact it might be worth doing a reboot of the camera and trying again.
Windows8 ????



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Posted: Sun Aug 18th, 2013 08:14
 
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blackfox



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not worth arguing about lads ,i will sort it one way or another ,at the moment the camera is good in 90% of its uses ,this seems to me like user error on my part .once i have used it a bit more hopefully it will fall into place.

i.e one from the other day 300mm f4 lens plus 1.7tc = 500mm effective F/L hand held .so cant fault it on this .and worst way i still have the canon 1Dmkii for b.i.f :thumbsup:


united colours of summer by blackfox wildlife & nature imaging, on Flickr

 




Posted: Sun Aug 18th, 2013 08:15
 
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Eric



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jk wrote: Eric wrote: I currently have a slightly jaundiced view about tech help people.

I've been having an irritating problem with some new software on a new laptop. To make matters worse the op system is new to me as well. So I haven't been able to identify which is causing the problem.

I contacted the software tech support with what I thought was as clear and succinct description of the problem. The answer I got back was to another question.... I never asked!! Trying to get them OFF their mindset now is proving impossible. They think in straight lines.


So before talking to Nikon make sure you can clearly identify the issue without TC, zoom lens, auto ISO...or whatever. In fact it might be worth doing a reboot of the camera and trying again.
Windows8 ????

Yes...some strange default settings.  eg when you hit the delete key...it deletes without a yes/no warning. You have to go and switch ON this safeguard.

Apparently 8.1 is imminent!


My issue was with a video editing program. I later deduced and solved the problem. But for a while I was struggling to establish if it was hardware, OS or software related. So I can understand Jeff frustration.

It would be interesting to hear how the D800 and especially the D800E perform contrajour.

Cant help thinking the Lowpass fiter removal and the extra pixels are going to have a knock on effect somewhere.




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Posted: Tue Aug 20th, 2013 12:03
 
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blackfox



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right i can put this one to bed now ,it seems that using partial metering is the way to go with this camera (i've always used matrix before) and having luckily managed a hours session with some buzzards against grey skies blue skies and backlit to .it seems that WITH MY LENS SET UP (put that in as a provisio) you need for b.i.f or backlit birds at least 1.67 positive exp compensation ,i think in fact that 2 full stops would be better .what ever it does now appear that the new sensor and workings etc work this way and a huge sigh of relief its not the camera thats playing up ..
as i said before this camera just does not meter like previous nikons ,picture below taken at +1.67 but i think 2 full stops would be better ,hard to tell till you get them on computer .never ever had to go this high before ,although it may change in winter light ??


formel by blackfox wildlife & nature imaging, on Flickr

the photo above is taken at extreme range and is not posted for focus or other points just to show exposure comp working lol

 




Posted: Tue Aug 20th, 2013 12:12
 
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jk



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Well done Jeff.

Thanks for the information on how you have managed to get it to work. That makes life easier for others.



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