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D500 New Today 13.5.2016   -   Page   6
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Posted: Wed May 25th, 2016 06:39
 
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Graham Whistler



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We both got our Lexar XQDs from mymemory.co.uk at same time. Also talked to LSC Camera Shop to update them and they have sold quite a few D500s now and all are very happy and no more problems like mine!



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Posted: Wed May 25th, 2016 12:40
 
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Eric



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Graham Whistler wrote:
We both got our Lexar XQDs from mymemory.co.uk at same time. Also talked to LSC Camera Shop to update them and they have sold quite a few D500s now and all are very happy and no more problems like mine!

But is that a card batch issue or is it a random camera body issue? Time will tell.



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Posted: Wed May 25th, 2016 16:10
 
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jk



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Thank goodness I havent noticed any problems with my D500 with neither XQD nor SD cards.
However I am on low external use at present as the pollen count is high here and my eyes and nose feel like they are on fire!



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Posted: Wed May 25th, 2016 17:15
 
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Graham Whistler



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I have just recieved and paid an invoice £6.07 for returning my D500 from Nikon. There must be no problem with my camera as all they have done is check it and clean the image sensor. Repair invoice stated:

"Problem is with Lexar Cards XQD 2933x and SD2000x please contact Lexar for more info. Camera should preform without problems with only the Sony XQD card in the camera."

Labour charges £0.00 Warranty. Postage £6.07

As I said the Lexar Card I and my friend had is as per Nikon D500 list of Nikon Approved Cards. Has Bob got a point that I may have a fake card!!?

Attached pix was taken with the D500 (before sending it to Nikon) and said Lexar QED Card and it is spot on for quality but error showed up as soon as I took the pix!

Attachment: CanadaG166.jpg (Downloaded 16 times)



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Posted: Thu May 26th, 2016 00:57
 
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Robert



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Perhaps your next move would be to call Lexar directly and explain the problem. I am sure they should be keen to examine the card or supply you with some way of verifying it.

If it's genuine then they should replace it, otherwise perhaps Trading Standards would be interested.



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Posted: Thu May 26th, 2016 04:00
 
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Eric



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Graham Whistler wrote:
I have just recieved and paid an invoice £6.07 for returning my D500 from Nikon. There must be no problem with my camera as all they have done is check it and clean the image sensor. Repair invoice stated:

"Problem is with Lexar Cards XQD 2933x and SD2000x please contact Lexar for more info. Camera should preform without problems with ONLY the Sony XQD card in the camera."

Labour charges £0.00 Warranty. Postage £6.07

As I said the Lexar Card I and my friend had is as per Nikon D500 list of Nikon Approved Cards. Has Bob got a point that I may have a fake card!!?

Attached pix was taken with the D500 (before sending it to Nikon) and said Lexar QED Card and it is spot on for quality but error showed up as soon as I took the pix!


Is that 'ONLY' significant? Are they saying you cannot mix card makes / types in the two slots? I am assuming it HAS two slots? Seems funny wording ?



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Posted: Thu May 26th, 2016 04:53
 
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Graham Whistler



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Taking Nikon's advise I have just been on Lexar's UK very good help line phone call ( 0800-013-7411 UK Free No ). They know about the problem and are very well aware of their XQD and other card problems with the D500. They have a lifetime guarantee with all their cards and at present can only replace my two cards with the same possibly faulty cards.

They said very sorry, please keep the cards we now have all your details and we hope to issue new cards with D500 fix on board to all users having this problem. We are recalling all these cards as soon as we know what is wrong. Nikon is working with us to solve the problem.



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Posted: Thu May 26th, 2016 07:31
 
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Robert



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Well that appears to bury the bogus card theory!

I am clearing my desk of junk, I found this... Any ideas?

o.O

Attachment: Screen Shot 2016-05-26 at 13.29.09.jpg (Downloaded 17 times)



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Posted: Thu May 26th, 2016 08:37
 
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Iain



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I think they may be almost extent but can't remember what it's called.

 




Posted: Thu May 26th, 2016 12:21
 
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jk



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If you take it to Boots they will get it developed for you. Well they did in 1970s!
I think you need to look in the back of AP for a developer.



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