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D500 New Today 13.5.2016   -   Page   5
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Posted: Mon May 23rd, 2016 07:07
 
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Robert



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Did you note the serial # of the body Graham? Although I guess it's on paperwork.



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Posted: Mon May 23rd, 2016 07:25
 
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Graham Whistler



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Yes Robert so if they provide a new body I will know. Will keep you all informed. With NPS membership they should be ASAP.



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Posted: Mon May 23rd, 2016 08:36
 
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jk



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Hmmm. :thumbsdown:



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Posted: Mon May 23rd, 2016 12:27
 
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Eric



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So, given the number of people experiencing card problems as reported on DPReview forum, this sounds like a number of bodies will need either repairing or replacing? Not a good start for the D500.



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Posted: Mon May 23rd, 2016 12:57
 
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Iain



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Yes not good. The way my D4 and 200-500 are working I'll stick with them for a while.

How come Nikon and Canon can't bring out a new camera without faults.

 




Posted: Mon May 23rd, 2016 13:22
 
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jk



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They are making cameras that are increasingly more complex with more things that can (and do) go wrong or need fixing.

The answer is to add no new features but add them later, like Fuji do, via firmware updates.
The bits they should add as new are things like new AF hardware or sensor with the additional bells and whistles coming.
Some may argue that this will lead to bad press but sometimes you need to take the attitude 'Let the customer decide and let the press be damned', Sometimes they pay too much attention to the internet blogs and magazines without considering how or why people buy cameras.
People buy mostly through friend recommendation, prior use and brand loyalty, with the Ken Rockwell's and other providing an influence on a small undecided or newbie group.
Unfortunately people are also buying cameras sight unseen, without ever touching or trying them.



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Posted: Mon May 23rd, 2016 15:01
 
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Eric



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jk wrote:
They are making cameras that are increasingly more complex with more things that can (and do) go wrong or need fixing.

The answer is to add no new features but add them later, like Fuji do, via firmware updates.
The bits they should add as new are things like new AF hardware or sensor with the additional bells and whistles coming.
Some may argue that this will lead to bad press but sometimes you need to take the attitude 'Let the customer decide and let the press be damned', Sometimes they pay too much attention to the internet blogs and magazines without considering how or why people buy cameras.
People buy mostly through friend recommendation, prior use and brand loyalty, with the Ken Rockwell's and other providing an influence on a small undecided or newbie group.
Unfortunately people are also buying cameras sight unseen, without ever touching or trying them.


True, but without the global awareness that the Internet can bring, individuals would have to do battle with their supplier on an individual basis. Knowing others have the same problem adds weight to an individual's assertion with suppliers.



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Posted: Wed May 25th, 2016 04:16
 
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Graham Whistler



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So much for NPS membership sorting your camera out in 24 hrs or lend or give you another? Just checked repair status and still getting message from Service Dept that your camera is waiting to be repaired! I wonder if they are snowed with similar complaints as per the blog Bob picked up from USA? I only hope they know how to fix it.

My local friend who got his D500 at same time and uses same Lexar 32GB 2933 XQD Card 440MB is very happy and his camera is working very well. No error messages and he is highly impressed with the camera.



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Posted: Wed May 25th, 2016 04:35
 
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Robert



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So it may be a card issue after all...

Many, many moons ago I remember Sandisk had a way of verifying their cards as genuine. You went to a page on their website and keyed in the serial # of the card, it then verified if it was genuine or not. You couldn't tell just by examining the card. I seem to remember there were a lot of non genuine, knock off cards around at that time, which were finding their way into the retail chain at wholesale level.

Given the sudden surge of demand for XQD cards and the high price they command, maybe someone somewhere is stepping up the supply by substituting non genuine cards???

Just a thought?



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Posted: Wed May 25th, 2016 06:26
 
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Eric



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Graham Whistler wrote:
So much for NPS membership sorting your camera out in 24 hrs or lend or give you another? Just checked repair status and still getting message from Service Dept that your camera is waiting to be repaired! I wonder if they are snowed with similar complaints as per the blog Bob picked up from USA? I only hope they know how to fix it.

My local friend who got his D500 at same time and uses same Lexar 32GB 2933 XQD Card 440MB is very happy and his camera is working very well. No error messages and he is highly impressed with the camera.


It's a pity you didn't try his camera with your card and vice versa before sending it back to Nikon.



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