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D750 recall   -   Page   1
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Posted: Wed Apr 20th, 2016 06:26
 
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Eric



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My D750 is in the serial number batch that has to be returned to Nikon to check and rectify a possible shutter shadow problem they have discovered. Perfect timing ...just as we are preparing for a holiday in France. Looks like the Fuji will get another outing.

:needsahug:



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Posted: Wed Apr 20th, 2016 08:26
 
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Gilbert Sandberg

 

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Eric,
re: preparing for
I would confer with Nikon Service as to the urgency of a check-up/repair, especially if you do not see symptoms of the recall.
Regards, Gilbert

 




Posted: Wed Apr 20th, 2016 08:30
 
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Eric



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Gilbert Sandberg wrote:
Eric,
re: preparing for
I would confer with Nikon Service as to the urgency of a check-up/repair, especially if you do not see symptoms of the recall.
Regards, Gilbert


Yes I have done that, Gilbert. Have sent a covering letter to the Service Manager. Finger crossed he reads it.
:lol:



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Posted: Wed Apr 20th, 2016 11:51
 
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jk



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There seem to have been a spate of small issues with D600, D750, D800/810.
Is this just a lack of QC or just keeness to provide a perfect product.

Prior to this there was an issue with the D200 and banding back in 2004.


My D600 didnt really suffer from the oily shutter problem so I cant complain but my D200 did need to returned for the banding issue.



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Posted: Thu Apr 21st, 2016 14:11
 
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Eric



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I just got an acknowledgement of the body being received at Nikon.

I notice that their schedule for completing the work is , wait for it.....1st APRIL 2016. I hope that they mean 1st May or it's already long over due.

:lol:



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Posted: Thu Apr 21st, 2016 14:59
 
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jk



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Hope you get it back soon Eric.
I have found that Nikon has been very responsive when I needed it.



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Posted: Fri Apr 22nd, 2016 10:46
 
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Eric



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jk wrote:
Hope you get it back soon Eric.
I have found that Nikon has been very responsive when I needed it.


Yes indeed. Just got txt to say it will be returned on next Monday! That's 3working day turnaround. Very good.



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Posted: Fri Apr 22nd, 2016 11:23
 
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Gilbert Sandberg

 

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Eric,
re: turnaround
Good to see that Nikon Uk have got it organised.
Just consider the effort/logistics required to handle such a recall.
The Nikon service people in the Netherlands have also been getting good reports on the turn-around time.
Regards, Gilbert

 




Posted: Sat Apr 23rd, 2016 06:12
 
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Iain



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I have to send the D7200 in for a focus issue and that was a 3 day turn around. Good service.

 




Posted: Sat Apr 23rd, 2016 12:15
 
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Gilbert Sandberg

 

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Gentlemen,
Let us not get carried away on the (mostly excellent) service.
There is a big difference (from the service providers point of view) between a recall and an isolated issue on a single camera.
A recall may require an extensive origanising effort (customer information, parts availability, expert technician hours and shipping to and fro)
Regards, Gilbert

 

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